At Nival Journey, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or purchase our outdoor and travel products.

1. Information We Collect

We may collect the following information when you use our services:

Name

Contact information, including email address and phone number

Shipping address

Purchase details

We only collect information necessary to fulfill your order and improve your shopping experience.

2. Use of Information

We use your personal information to:

Process and deliver your orders

Respond to customer service requests

Improve our products and services

Send order updates and limited promotional offers (if you opt in)

3. Data Sharing

Nival Journey does not sell, rent, or share your personal data with third parties, except as required to fulfill your order (e.g., courier services).

4. Security

We take reasonable precautions to ensure your personal data is secure. While no system is 100% secure, we strive to use commercially acceptable means to protect your information.

5. Payment Method

We only accept Cash on Delivery (COD). No online payments or card details are processed or stored by us.

6. Cookies

Our website may use cookies to enhance your browsing experience. These cookies help us understand customer preferences and optimize our website.

7. Your Rights & Opt-Out Instructions

You may opt out of receiving promotional emails or request to access, correct, or delete your personal data at any time.
To do so, please contact us at: [email protected]

We will respond to all requests within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

For questions or concerns regarding this policy, contact us at [email protected].