At Nival Journey, we strive to deliver your outdoor and travel gear in a timely and secure manner. Please review our shipping policy for details on delivery timelines, charges, and other related information.

1. Shipping Coverage

We currently deliver to major cities and regions across Pakistan. If your area is not serviceable, our team will notify you after order placement.

2. Delivery Time

Orders are processed and dispatched within 1–2 business days after confirmation.

Standard delivery time is 3–5 business days for most locations.

Remote or out-of-service areas may take up to 7 business days.

Please note that delivery times may vary due to weather, public holidays, or courier-related delays.

3. Shipping Charges

A flat shipping fee may apply, depending on your delivery location.

Shipping cost (if any) will be mentioned at the time of checkout or communicated during order confirmation.

4. Cash on Delivery (COD)

We only accept Cash on Delivery (COD) as our payment method.

Please ensure someone is available to receive the package and make the payment in full at the time of delivery.

5. Order Tracking

Once your order is dispatched, we will share a tracking number and courier details via email or SMS (if available).

6. Delays or Issues

If your order is delayed or you encounter any shipping-related issue, please contact our customer support team at [email protected] for assistance.

7. Contact Us

For any questions or concerns regarding your delivery, reach out to:
📧 [email protected]