Welcome to Nival Journey! By using our website and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully.

1. Overview

Nival Journey provides outdoor and travel products through our online platform. These terms govern your use of our website and all transactions made with us.

2. Orders

All orders are subject to availability.

After placing an order, you will receive a confirmation message.

We reserve the right to cancel or refuse any order for reasons including product unavailability, incorrect pricing, or suspicion of fraudulent activity.

3. Payment

We only accept Cash on Delivery (COD).

Payment must be made in full upon delivery of the product.

No online payment options are available.

4. Shipping

Orders are shipped to the address provided at checkout.

We aim to deliver within the estimated timeframe, but delays may occur due to external factors.

Shipping details are provided upon confirmation of the order.

5. Returns and Refunds

Returns are accepted within 7 days of receiving the product, only if the product is damaged or incorrect.

The item must be unused, in its original packaging, and accompanied by proof of purchase.

Refunds (if applicable) will be arranged after inspection of the returned product.

6. Product Descriptions

We strive to ensure all product details and pricing are accurate. However, we do not guarantee that descriptions or other content are error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.

7. Intellectual Property

All content on our website, including images, logos, and text, is the property of Nival Journey and may not be used without written permission.

8. Limitation of Liability

Nival Journey is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 [email protected]